Community Notes

Community Notes is a space for community workers, advocates, and changemakers to share insights, tools, and stories from the field. Blending practical tips with reflective learning, it’s designed to support your work, spark new ideas, and strengthen the connections that make community care possible.

Strengths-Based Practice: Starting with What's Strong, Not What's Wrong

Strengths-Based Practice: Starting with What's Strong, Not What's WrongBy: Sarah Smallman Published on: 29/01/2026

Learn how to shift from deficit-based to strengths-based practice in community services. Discover practical tools to identify and build on client strengths, skills, and resources.

Practical Tools & Skills
Strengths-Based Practice: Starting with What's Strong, Not What's Wrong

The Power of Listening: What Happens When We Really Hear Someone

The Power of Listening: What Happens When We Really Hear SomeoneBy: Sarah Smallman Published on: 23/01/2026

Discover the transformative power of deep listening in community work. Learn practical skills to move beyond hearing words to truly holding space for meaningful conversations.

Communication & Relationships
The Power of Listening: What Happens When We Really Hear Someone

Why Safety Isn't Just Physical: Creating Relational Safety in Service Delivery

Why Safety Isn't Just Physical: Creating Relational Safety in Service DeliveryBy: Sarah Smallman Published on: 16/01/2026

Discover why emotional and relational safety matters as much as physical safety in community services. Learn practical strategies to build trust and create safe spaces for vulnerable clients.

Trauma-Informed PracticeCommunication & Relationships
Why Safety Isn't Just Physical: Creating Relational Safety in Service Delivery

Beyond the Checklist: What Trauma-Informed Practice Really Means

Beyond the Checklist: What Trauma-Informed Practice Really MeansBy: Sarah Smallman Published on: 02/01/2026

Discover what trauma-informed practice really means for community workers. Move beyond compliance checklists to create genuinely safe, responsive environments that support healing and connection.

Trauma-Informed Practice
Beyond the Checklist: What Trauma-Informed Practice Really Means

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